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New Library Pickup Lockers Offer No-Contact, 24/7 Pickup of Reserved Materials

(03/01/2021) – The Warren-Trumbull County Public Library’s Cortland and Liberty locations are debuting a new 24/7 automated pickup service beginning March 1, 2021.

Outdoor Pickup Lockers have been installed at the Cortland Library, 578 Lakeview Dr., and the Liberty Library, 415 Churchill-Hubbard Rd. Located outside each library, the lockers are available 24 hours a day, 365 days a year.

Customers who are unable to get to the library during business hours can now choose to have their reserved materials placed in the Pickup Lockers for self-service after-hours pickup. The automated lockers can also be utilized by customers desiring a contactless library experience.

When customers place a request for an item through the library’s online catalog, they will be prompted to select their pickup location. Customers who wish to use the Pickup Lockers should choose either the Cortland Pickup Locker or the Liberty Pickup Locker as their preferred location when requesting materials.

When the items are available, staff will check the items out to the customer, place them in one of the locker bays, and notify the customer that their items are ready for pickup.

To open their locker, the customer will simply hold their library card’s barcode under the scanner on the locker or enter the last four digits of the card number. The correct assigned locker door will open, and the checked-out materials can be easily removed.

Customers have 72 hours to pick up items in the lockers before items are checked back in and returned to the shelves.

Customers bringing back library materials should utilize the outdoor book and media returns and not put returns in the Pickup Lockers.

The lockers were purchased with funds received from the federal Coronavirus Relief Fund: Public Library Assistance Program administered through the state of Ohio.

Both locker banks offer 20 bays each. The lockers were purchased from LEID Products and were made in the USA with weather-resistant 16-gauge galvanized steel.

To browse the library’s online catalog, visit www.WTCPL.org.

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For more information, contact: Cheryl Bush, Marketing & Public Relations Manager, at bushc@wtcpl.org.